Privacy Policy & Terms of Service

Privacy Policy

Last Updated: 08/29/2025

DreamSilver Studios respects your privacy and values your trust. This page outlines our policies regarding the collection, use, and protection of your information, as well as the terms under which we provide our services. This Privacy Policy explains how we collect, use, share, and protect personal data when you interact with our services, including SMS communication.

Privacy Policy:

Data Collection and Usage:

We collect personal information you provide to us when you:

  • Fill out forms on our website

  • Sign up for email or text updates

  • Book photography, design, or contracted services

Information We Collect

Personal Information: Includes your name, phone number, and any message content shared during SMS communication.

Device Information: We may collect technical data such as IP addresses or device identifiers for security purposes.

How We Use Your Data

To send SMS messages related to appointments, services, billing, or other business-related communication.

To enhance our services and ensure effective communication.

How We Share Your Data

Service Providers: Your data is securely hosted through 17hats and processed by its trusted texting service providers to deliver SMS messages.

Compliance: If required by law or to protect our legal rights, we may share your data 

Data Protection: Your personal information (including mobile opt-in data) will never be sold or freely given to third parties. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use encryption, secure storage, and other industry-standard measures to safeguard your information.

Only authorized personnel have access to your data.

Data Retention

We retain your data for as long as necessary to provide our services or comply with legal obligations.

Your Rights

Access and Updates: Contact us to access, update, or correct your personal data.

Opt-Out of SMS: Reply “STOP” to any text message to stop receiving SMS communication.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website or other channels.

Contact Information

If you have questions about our text messaging policy or wish to update your preferences, please get in touch with us directly at shine@dreamsilverstudios.com or call 615-939-6151

Terms of Service

By opting into our SMS communication services, you agree to the following terms and conditions:

Consent and Opt-In

    • You consent to receive SMS messages from DreamSilver Studios by:

      • Providing your phone number and accepting the opt-in policy during registration or service inquiry

  • Message Frequency

    • You may receive up to [1–4] SMS messages per month, depending on your service inquiries, booking confirmations, reminders, or promotional offers. Message frequency may vary depending on your level of engagement with our services.

  • Opt-Out Instructions

    • You can opt out of SMS communication at any time by replying “STOP” to any message. You may also contact us directly to request cessation of messages.

Privacy Policy

All personal data will be handled in accordance with our Privacy Policy.

  • Cost Information

    • Standard message and data rates may apply based on your mobile carrier. You are responsible for any charges incurred for receiving SMS messages.

Campaign Description

  • Our SMS communication is designed to keep you informed about:

  • Appointment confirmation and reminders

  • Service updates

  • Billing notifications

  • General business communication

Data Protection

Your data is securely hosted by 17hats and its texting provider, Bandwidth. We take measures to ensure your data is protected from unauthorized access.

Data Protection: Your personal information (including mobile opt-in data) will never be sold or freely given to third parties. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to Terms

  • These terms may be updated periodically. Continued use of SMS services constitutes acceptance of the revised terms.

Contact Information

For any questions regarding these Terms of Service, please reach out to us at:

DreamSilver Studios • Email: shine@dreamsilverstudios.com

Phone: 615-939-6151